This policy is applicable to all domestic (USA) and international orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this site, you accept the policies contained herein.
A. SHIPPING COSTS
All domestic order receive free shipping. Shipping costs for international order will be determined at time of check out. All product shipped from the USA .
B. TRANSIT, HANDLING, AND ORDER CUT OFF TIME
Domestic shipments are typically in transit for 1 – 5 days (Monday to Saturday). Same day order cut off time is 12:00 PM Eastern Standard Time (New York). Domestic order handling time is 1-2 business day (Monday to Friday).
International shipments are typically in transit for 7 – 10 days (Monday to Saturday). Same day order cut off time is 12:00 PM Eastern Standard Time (New York). International order handling time is 1-2 business day (Monday to Friday).
C. DELIVERY TERMS
All orders are shipped via USPS or UPS
D. CHANGE OF ADDRESS
We cannot change the delivery address once an order is in transit. If you need to change the delivery address for your order, please contact us within 1 days of placing your order at firstname.lastname@example.org, call us at 631-522-1379, or use our contact form.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been shipped. If an order has already been shipped, please refer to our refund policy.
F. PACKAGES DAMAGED IN TRANSIT
If you find a package is damaged in transit, if possible, please reject the package from the courier and get in touch with our customer service. If the package has been delivered, please refer to our refund policy.